This technical position within Cole International is referred to as a CARM Services Representative (CSR) and will participate in Cole’s CARM Financial Services by diligently performing duties related to Importer Financial Security, such as Surety Bonds and client transitioning to the Importer Direct Security (IDS) program. This role will support the CARM department in the current and evolving requirements of Cole and the CARM project, which will involve CARM Client Portal (CCP) and CBSA Accounts Receivable Ledger (ARL) activities. This role will work directly with clients, colleagues, Canada Border Services Agency (CBSA) and other key members as required.
The CSR will monitor financial security and CARM information, legislations, policies, and procedures to provide recent and accurate information of the CARM project in processes and communications. The CSR will participate in the evolution of Cole CARM services, procedures, methods and revenue opportunities and mentor/train colleagues in extensions of job functions and CARM services.